Who Are We
26 Years of Good Health & Quality Life
Throughout the years, we have expanded throughout Malaysia and Singapore with image stores established in premium shopping centres including Pavilion KL and Marina Bay Sands Singapore. ZÉLL-V is now a renowned global brand with signature stores established in various countries, namely Brunei, Hong Kong, Macau, Indonesia, Vietnam, Switzerland, Germany and USA.
To develop high-quality biotechnological products to fulfil the needs of the human body, mind and spirit and create a better quality of life for all.
To be strictly disciplined and professionally trained
With a caring heart, disseminate the latest knowledge on healthcare and wellness through proper education;
To listen, answer and care about others with our hearts
And together, promote the norms of care and thus spread the warmth
To create the miracle of "Always 25!" – possessing the health, vitality and beauty of a 25-year-old and enjoy the true quality of life.
5 Pillars of Success
We have identified the five methods below to achieve our mission and vision:
Our friendly and professionally trained telemarketers are always ready to provide assistance for call-ins and give the callers a deeper understanding of ZÉLL-V. After sales services are provided to further educate our customers and maintain good relationship, which in turn helps to foster customer loyalty.
From the very beginning, we have been advertising ZÉLL-V products in various newspapers, magazines, billboards and TV stations in Malaysia and Singapore. We have also sponsored various events and established ZÉLL-V flagship stores in premium business locations. With this, we are able to elevate and make ZÉLL-V a premium brand much sought after by all levels of society for the betterment of health, vitality, beauty and quality life.
Over the years, we have been working very closely with both local and international medical professionals. With this, we have not only enhanced the image of ZÉLL-V, but also increased the trust of our customers. With the professional support provided by international medical specialists and researchers, we are able to continuously elevate the ZÉLL-V brand and obtain cutting-edge information on biotechnology advancement, thus providing our customers the latest, most innovative, safest and finest product possible.
Through proper education, we aim to disseminate the knowledge about ZÉLL-V Cellular Therapy to our employees as well as the public. By providing our employees with proper training, we help them to understand their position and prospects in the company, and find meaning in their jobs.
By providing our customers with proper knowledge, we help them to understand the benefits of cellular therapy. We achieve all these by organising yearly seminars, face-to-face consultations with medical professionals, and various other methods.
Our employees act as the link between the company and the market (public). As such, by providing leadership to our employees, we are able to build a close connection with the public and our customers.